Customer Testimonials

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Google Jul 20, 2025

This place is huge and has so much stuff to do if your just sitting waiting for house. They also have so many different sections in here which i think is great because its not like you have to sit and wait for service desk they just have their own section. Or the sales agents have their own area as well. They also have a waterfall right in the middle and a little movie room for the kids with some snacks. I am highly impressed!

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DealerRater Jul 17, 2025

Updated to 3 stars: Despite a stressful and discouraging experience, Cory did reach out to us after we posted this review. While it would have been nice to have this conversation when we first returned with the issues, he apologized and acknowledged that mistakes were made. We appreciated that attempts were made to hear us out as this was what we wanted in the first place. He did his best to give us something and though it wasn't a perfect fix, we appreciated the effort. I am still not sure if I would recommend buying a car here as the ... Read More

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Google Jul 16, 2025

I was looking to buy a small truck and I was heading to Carmax to trade my old car for a Maverick but I decided to go to Corwin Reno and I am so happy I did. I got to meet Alexander Carroll. He greet me with a big smile and professionalism. Asked me about my self and what I was looking for. He didn't make me feel like I was just another sale. He took his time to show me the truck that I was looking for and we went to test drive a 2025 Maverick XLT and I ... Read More

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DealerRater Jul 16, 2025

Austin was great at his job and he was very helpful to us excellent person

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Google Jul 14, 2025

Outstanding service Michael OTS is by far the best part of the team and will do what it takes to get you serviced and back on the road. I cannot express how much he is appreciated.

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Google Jul 14, 2025

Wes was great to work with. He wants salesman pushy like I am used to. He was easy to speak to and answered all our questions. When he didn’t know the answer he’d find out and get back to us and not just bs through it.

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Google Jul 13, 2025

Today I made the decision to sell my car and called around to several delerships getting very rude individuals on the phone. The reason I chose this ford is because I spoke with Maurice who was nice right from the start. I walked out getting a fare price for my car and Maurice made the whole thing easy and he was very friendly and professional.

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Google Jul 12, 2025

Wade was great. He knew what we were looking for and there was no pressure from him.

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DealerRater Jul 12, 2025

Horrible ongoing experience with the service department and management won’t call us back. We are considering alternative action to resolve this situation, but in the meantime we are at a loss and would definitely not recommend purchase of service of a vehicle at Corwin Ford Reno.

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Google Jul 11, 2025

Super great service, Cesar O. Helped me out and was super in depth about the different trim packages to find what was perfect for my needs. Will definitely be recommending him and Corwin Ford to family and friends. Thank you so much Cesar !

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Google Jul 10, 2025

I just purchased a gorgeous new Bronco Sport! Skyler was excellent! He made sure to understand exactly what I wanted and a price I was comfortable with. Jessica in finance was also great and made that side of the process very clear and easy. What was more impressive was the level of aftercare both Skyler and Cass provided to ensure that everything about my purchase was perfect. If you need a new car, definitely see Skyler!

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Google Jul 9, 2025

Anthony and Jeremy were both incredible to work with! Anthony was the first person I spoke with, and he took amazing care of me from the start. When I came in, he was tied up helping another customer, so he handed me off to Jeremy—who was also fantastic. Jeremy really took the time to understand what I needed and worked hard to help me find exactly the right fit. Even while busy, Anthony still checked in on me throughout the process, which I really appreciated. You can tell both of them genuinely care about their customers. Highly recommend working ... Read More

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Google Jul 8, 2025

I am delighted with my experience at Corwin Ford in Reno, Nevada, and would like to thank Elias Acosta Chavez for his patience and professionalism in going above and beyond to ensure my needs were met.​ From the start, Elias was incredibly helpful and attentive to my questions. I highly recommend Elias and the team at Corwin Ford Reno ​(Skyler Mcanany​ and Jairo Vega-Juarez, thank you!) if you're looking for a new or used car. They have an extensive, top-notch inventory​ available​ (Hyundai, Lexus, Scion, Buick, Jeep, BMW, Audi, you name it).

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Google Jul 8, 2025

Skylar,Carlos, and Travis were absolutely phenomenal!! The process was very easy, we were walked through everything,there was no hassel or back and forth!! We were set on what we wanted and what we had down and our credit and they made it happen within hours very pleased to meet these gentlemen me and my husband highly recommend any of them at Corwin in Reno. Thanks for making my husband happy with our purchase

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Google Jul 6, 2025

Absolutely stellar experience! This dealership is as beautiful as it is welcoming—from the moment I reached out, I felt taken care of. I found a used truck online and was quickly connected with their internet sales manager, Quest. He was professional, attentive, and made the whole process smooth and stress-free. If you’re in the market for a new or used vehicle, do yourself a favor and check this place out. Five stars all the way!

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Google Jul 6, 2025

We had a fantastic day with Maurice as our salesman. He made the deal easy and enjoyable. He worked hard for us and we appreciate it. If you’re looking for a great guy to help you into a new vehicle ask for Maurice, super honest and all around great guy! The new store is AMAZING!

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DealerRater Jul 5, 2025

He is rude and unprofessional, I called and made a complaint about him. Simone was supposed to call me back but it never happened. So basically it happened when we showed up to test drive the Yukon. Upon arrival, the Yukon was having battery problems, while doing numbers. My husband told Mario, we would like to talk to the manager, we don't feel comfortable with placing a deposit on a vehicle that can't even start. Mario then came back and said OK, talk to my sales manager. He said they're gonna pull it into the shop tonight. ... Read More

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Google Jul 5, 2025

Wanted to give shoutout to Jairo R. at the Service Department for the impeccable service that he provided me when dealing with a small factory defect on a new Ranger Raptor purchased from another dealer out of state. I initially had a sub-par experience with a different advisor and received no communication for almost one month. Jairo solved the problem in one day. This is who you want working at your dealership. Thanks again!

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Google Jul 4, 2025

Love the new showroom!

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Google Jul 4, 2025

Couldn't recommend Anthony L. and Jeremy S. enough. Anthony helped us at the start making sure the vehicle we wanted was there and got everything set up behind the scenes (plus still followed up and answered questions for me after the fact) . Sadly he wasn't able to be there for the test drive and after, so he had Jeremy S. come and help. Jeremy was so great to work with he quickly became uncle Jeremy to our kids. All the employees at the store were so nice and answered any questions that we had. Another employee that went ... Read More

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Google Jul 4, 2025

wesley did an amazing job, this was my first EV purchase and it was very great. i will come back and recommend my family and friends to shop here. no haggle and no secret fees. he was very patient with me and made this a pleasant experience. i can see him managing the dealership.

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Google Jul 3, 2025

I bought my dream car today and it was all thanks to Mario, thank you Mario! 🙂

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Google Jul 3, 2025

I bought my dream car today and it was all thanks to Mario! Thank you Mario 🙂

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Google Jul 3, 2025

I purchased my vehicle over a year ago and my sales representative was a long time family friend. Shortly after that, Mike went to a different position and Fernando took over my account. Every 6 months or so he checks in with me to make sure I’m still happy with my Honda CRV and there are no issues. Well, he checked in a few days ago and I told him that I had a crack in the windshield and he checked with co-workers and recommended a place for me to get the problem fixed. I just really appreciate the fact ... Read More

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Google Jul 2, 2025

We made an offer on a F250 in Dixon CA on the way home to Fallon NV. My wife got on line and found the truck in Reno NV that she and I wanted. The next thing I knew, I was driving home in a new f350. Thanks for the deal and ending the search for the truck we wanted.

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Google Jul 1, 2025

They made the best offer on my car and the process was easy.

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Google Jul 1, 2025

I was working with salesmen from Dolan Dodge and Michael Hohl Chevrolet. All three dealerships were very aggressive on pricing with each dealership matching rebates and offers. The trucks I was looking at, RAM Big Horn, GMC Sierra, and F150 XLT were all similarly packaged and priced. I have had great luck owning all three brands so I wasn't swayed by brand loyalty. With my job- (requiring expensive accessories such as DECKED system and SMARTCAP topper), my primary consideration was budget- which all three dealerships matched. The factor that 100% swayed me was the performance of Corwin's sales team. ... Read More

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Google Jul 1, 2025

If you’re looking for a car salesman who truly cares about his customers, look no further than Quest Johnson Facen! From the moment I walked onto the lot, Quest treated me like family no pressure, no gimmicks, just genuine care and expert guidance every step of the way.

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Google Jul 1, 2025

Tyler Roemer was phenomenal. Corwin Ford is first class. If you need a new Ford you won’t find anyone better than Tyler

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Google Jul 1, 2025

I was very undecided when I arrived at Corwin Ford I didn’t know if I wanted a mustang for weekend fun or a pickup truck for house work or construction I didn’t know if I wanted something for the family I looked over the inventory before going in but I was in for an unexpected surprise when I was helped by Quest Johnson-Facen. Immediately brought me peace when explaining each car in grave detail but I was blown away when he explained the f150 power boost could give me more than I could desire, he explained I could ... Read More

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Google Jul 1, 2025

Came to Corwin Ford today Quest was the most amazing help he helped me and my husband choose what truck we will be getting this October and we can’t wait looking forward to coming back and getting our dream truck thanks to him

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Google Jun 30, 2025

I recently had the pleasure of working with Quest at Corwin Ford, and I cannot express enough how impressed I was with their exceptional service. From the moment I walked into the dealership, Quest greeted me with a warm smile and a genuine willingness to help. Their professionalism and knowledge about the vehicles were evident, making the entire car-buying experience smooth and enjoyable.

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Google Jun 30, 2025

I had a great experience at Corwin Ford Reno, especially thanks to Quest, who made the car shopping process easy and stress free. He was professional, helpful, and took the time to answer all of my questions without pressure. The entire time I was there it was smooth and enjoyable so I highly recommend asking for him upon arrival!

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Facebook Jun 30, 2025

Quest at Corwin Ford Reno was awesome to work with! No pressure, just genuine help and great vibes the whole time. He made car buying way easier than I expected. Highly recommend hitting him up!

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Google Jun 30, 2025

Had a great experience with Quest at Corwin Ford Reno! He was knowledgeable, patient, and really listened to what I needed. I left with the perfect car and zero stress. Definitely the go-to guy!

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Google Jun 30, 2025

Quest at Corwin Ford Reno was awesome to work with! No pressure, just genuine help and great vibes the whole time. He made car buying way easier than I expected. Highly recommend hitting him up!

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Google Jun 30, 2025

Quest is the best from the west! Exceptional service!

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Google Jun 30, 2025

Always great service very fast check in.

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Google Jun 30, 2025

Quest was a wonderful salesman who was knowledgeable about what I needed and gave me a chance to included what I wanted in my search.

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Google Jun 30, 2025

I had a a fantastic experience when looking for cars at Corwin Ford. I haven’t had a more knowledgeable salesperson than Quest in my years of car shopping. If you want to buy a new or used car, please… do yourself a favor and ask for Quest ASAP!!!!

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Facebook Jun 30, 2025

I had a a fantastic experience when looking for cars at Corwin Ford. I haven’t had a more knowledgeable salesperson than Quest in my years of car shopping. If you want to buy a new or used car, please… do yourself a favor and ask for Quest ASAP!!!!

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Facebook Jun 30, 2025

Visiting Reno was amazing but Corwin ford was absolutely amazing especially working with Quest a sales team member I was just looking and he gave so much attention to all my questions even though he was not getting a sale that didn’t stop him from making sure I was well informed on the vehicles I was interested in if I was from Reno I’d definitely would have purchased a vehicle that day

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Google Jun 30, 2025

Visiting Reno was amazing but Corwin ford was absolutely amazing especially working with Quest a sales team member I was just looking and he gave so much attention to all my questions even though he was not getting a sale that didn’t stop him from making sure I was well informed on the vehicles I was interested in if I was from Reno I’d definitely would have purchased a vehicle that day

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Google Jun 30, 2025

Quest is a really nice salesperson. His customer service is excellent!

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Facebook Jun 30, 2025

Quest is a really nice salesperson. His customer service is excellent!

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Google Jun 30, 2025

Just bought my car from Quest at Corwin Ford Reno—couldn’t have asked for a better experience! Super friendly, honest, and made the whole process smooth and stress-free. If you’re looking for someone who actually cares, go see Quest!

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Google Jun 30, 2025

I had the best customer service experience with Quest Johnson - Facen! He answered all only questions with patience and enthusiasm!

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Facebook Jun 30, 2025

I had the best customer service experience with Quest Johnson - Facen! He answered all only questions with patience and enthusiasm!

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Google Jun 30, 2025

I went to ford to get my first car and Quest helped me! He was so nice!

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Facebook Jun 30, 2025

I went to ford to get my first car and Quest helped me! He was so nice!

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Google Jun 30, 2025

My grandson bought his car from here and he was treated right by Quest. Go get a used car from HIM

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Google Jun 30, 2025

My guy Quest is tha bomb!!! Go see him if you want the best customer service experience

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Google Jun 30, 2025

I’ve never had a better experience than working with Quest. I was able to find a nice Expedition that works for me and my family. If you’re looking to buy a car, go to Quest!!!!

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Facebook Jun 30, 2025

I’ve never had a better experience than working with Quest. I was able to find a nice Expedition that works for me and my family. If you’re looking to buy a car, go to Quest!!!!

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Facebook Jun 30, 2025

When I came here I didn’t expect to find anything I liked since the car I wanted sold. Quest helped me find the perfect vehicle! Great guy!

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Google Jun 30, 2025

When I came here I didn’t expect to find anything I liked since the car I wanted sold. Quest helped me find the perfect vehicle! Great guy!

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Facebook Jun 30, 2025

Quest was extremely knowledgeable and showed me around the new facility! He was a big help

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Google Jun 30, 2025

Quest was extremely knowledgeable and showed me around the new facility! He was a big help

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Google Jun 30, 2025

Good experience overall. Austin was awesome!

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Google Jun 30, 2025

Christopher Winberg at Corwin Ford in Reno helped us with the purchase of our new truck. He really made the process easy and didn’t beat around the bush. I highly recommend Chris for your vehicle purchasing needs.

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Facebook Jun 30, 2025

Christopher Winberg was incredible to work with! Very easy and straight forward. Chris helped us with the purchase our new truck and the process was easy and painless. I highly recommend reaching out to Christopher Winberg at Corwin Ford Reno for your vehicle purchasing needs.

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Google Jun 30, 2025

Great experience, highly recommend! Jeremy Smith was an amazing salesman!

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Google Jun 29, 2025

Wow Quest helped me with my online inquiries even though im in another state! He made it feel low pressure and helped me find something im looking for!

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Facebook Jun 29, 2025

Wow Quest helped me with my online inquiries even though im in another state! He made it feel low pressure and helped me find something im looking for!

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Google Jun 29, 2025

Quest, was very professional and knowledgeable!

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Google Jun 29, 2025

While the parts dept lost my parts, they did order a replacement and gave me a half off the price. Overall was a okay experience.

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Google Jun 29, 2025

Christopher Winberg - bought my truck via online and the deal he offered me was the deal I received! Friendly, efficient and effective!

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Google Jun 28, 2025

If you're thinking about buying a car Mario and Jeremy are great! Open, honest, good sense of humor. Really made the experience enjoyable.

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Google Jun 28, 2025

Anthony , excellent service , knows his inventory. Is up front about prices. I'm very pleased.

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DealerRater Jun 28, 2025

If I could rate them a zero, I would. We bought a brand new 2022 Expedition in July 2022 from Corwin Ford Reno. We also purchased a platinum warranty coverage on this vehicle which is 10 years or 100000 miles. The car has a recall on the brake lines, the transmission revs randomly without putting on the gas, it goes into reverse on its own from time to time, and the AC in the rear has gone out and is blowing hot air everywhere. All of this is covered under warranty, but they are not willing to do anything about it. They are also ... Read More

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Google Jun 28, 2025

Our sales representative Christopher Winberg was so helpful, professional, and thoughtful. Something one doesn’t get very often today from a customer service standpoint. I highly recommend Corwin Ford and when you’re considering a new vehicle and don’t forget to ask for Christopher W. Thanks!

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Google Jun 28, 2025

Christopher Winberg helped us today. He was great to work with. He’s personable and conscientious. We had a wonderful experience with Chris.

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Google Jun 27, 2025

Roberto is extremely helpful and takes his work very seriously. He is one of the hardest-working people I’ve ever met and he really put in his best effort to close the deal. He made sure I got the best deal possible, and because of that, he has definitely gained a loyal customer.

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Google Jun 27, 2025

Picked up some fuel lines. Nice bathroom. Missing a star cause my boss complained about how they weren't going to let me pick up the part after I drove all the way out there. But didn't even give me a question. Didn't know there'd be a problem till I called him and said I got it. I'd of been passed if I drove out there for nothing.

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Google Jun 27, 2025

Great experience, Austin was helpful and willing to work with me on my requests. Love my new truck

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Facebook Jun 26, 2025

Just had the mobile team come out and change my oil and check a potential recall. 10/10 service. The guys were prompt, polite, and so kind to my kids who were fascinated by their equipment. Such a game changer to not have to bring a bunch of kids down to the dealership for service!

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Google Jun 26, 2025

Had the mobile team come out and change my oil and check a potential recall and it was a 10/10 experience. The guys were prompt, polite, and so kind to my car loving little boy. Total game changer not having to drag a bunch of small kids down to the dealership for service.

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Google Jun 26, 2025

Let me quite frank. I would not give this place a 5 star review without Sierra in the Service department, Kanda’s in the accessories, and Dana. They are the best the rest of the guys are jokes.

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Google Jun 25, 2025

Fernando was a great help, definitely exceeded expectations on my purchase, made the buying process smooth and fast! Thank you!

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Google Jun 25, 2025

Jairo Ramirez, Ford Service Advisor, helped me out of a bind. My 2011 Fird Flex had a oil drain plug that was stripped by Grease Monkey and leaking. Jairo went to work immediately and got the problem fixed by having the area tapped and a new bolt with a new nylon crushed washer placed in the damaged area. No more leak and no more chance of a disaster on our long road trip. Thx Jairo, Dave Rodrick

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Google Jun 25, 2025

I recently purchased a 2025 Ford Mustang GT from Corwin Ford in Reno, and I can confidently say it was the best car buying experience I’ve ever had. From start to finish, Travis May (finance), Carter Aldridge (internet sales), and Jeremy Macauley (sales manager) made the process seamless, stress-free, and genuinely enjoyable. Travis and Carter went above and beyond, I say this knowing how demanding (difficult) and picky (OCD) I am! They took the time to understand my needs, answered all my questions with patience, and never once made me feel pressured. Their knowledge about the vehicle was impressive, and ... Read More

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Facebook Jun 25, 2025

I recently purchased a 2025 Ford Mustang GT from Corwin Ford in Reno, and I can confidently say it was the best car buying experience I’ve ever had. From start to finish, Travis May (finance), Carter Aldridge (internet sales), and Jeremy Macauley (sales manager) made the process seamless, stress-free, and genuinely enjoyable. Travis and Carter went above and beyond, I say this knowing how demanding (difficult) and picky (OCD) I am! They took the time to understand my needs, answered all my questions with patience, and never once made me feel pressured. Their knowledge about the vehicle was impressive, and ... Read More

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Facebook Jun 25, 2025

I came to Corwin Ford expecting stress, confusion, and a small mental breakdown. Instead, I met Christopher Winberg—who turned the whole thing into an oddly enjoyable experience. No pressure, no games, just straight talk, good humor, and a deal that made me feel like I won something. Chris is part salesman, part therapist, and somehow made me laugh while contemplating my life decisions. If you're not working with him, you're doing it wrong. Will recommend Chris to everyone for a car buying adventure!

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Google Jun 25, 2025

I came to Corwin Ford expecting stress, confusion, and maybe a small mental breakdown. Instead, I met Christopher Winberg—who turned the whole thing into an enjoyable experience. No pressure, no games, just straight talk, good humor, and a deal that made me feel like I won something. Chris is part salesman, part therapist, and somehow made me laugh while contemplating my life decisions. If you're not working with him, you're buying a car wrong. Will be sure to recommend Chris to everyone for a car buying adventure.

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Google Jun 24, 2025

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Google Jun 24, 2025

If you are not from the area be ready for the price of an oil change. Expensive compared to the Midwest. Nice looking dealership but less than 10 minutes after they took the truck i was getting text messages asking me trade my truck in.

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Google Jun 24, 2025

1000/10 recommend asking for Carson if you’re going to Crowin. He was so knowledgeable and patient, he was able to answer all of my many questions, and steered me to the perfect car for me. I came into Corwin having a small idea of what I wanted and Carson was able find a car that had all of my wants and needs. Thank you Carson, you’re the best!

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Google Jun 23, 2025

This place is amazing! Setting an appointment was very easy, and Leo was an amazing help! He got me into the car that i wanted and at a good price as a first time car owner! He was very polite and noting but helpful the entire time, he was very welcoming to my family as well! He was also very patient with the whole process and I didn’t feel rushed to make any decisions! Overall I really recommend Corwin Ford and Leo!

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Google Jun 22, 2025

I drove to Reno for my most recent vehicle purchase and am really happy that I did. First off, the dealership is new, and huge with a great selection. I was there on a Thursday and it looked like they had weekend foot traffic. My salesman, Brian Karsok Jr. did a great job handling all my requests via text and e-mail before I made the drive and was straight forward with the transaction from beginning to end. Amer in finance was cordial and patient with me as well as we went over all the numbers. The only slight I have ... Read More

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Google Jun 21, 2025

Purchased our latest vehicle here. The experience was smooth and professional. Shout out to Quest who helped us out! Definitely the nicest dealership of Reno.

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Google Jun 21, 2025

Got my explorer from Carson! Great guy, super helpful. 10/10 recommend him

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Google Jun 21, 2025

Working with Carson was so smooth and easy. He easily answered all of my questions and gave me piece of mind throughout the process. He worked hard to find the perfect car for our family. I would absolutely recommend Carson to anyone!

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Facebook Jun 21, 2025

I have been a Subaru driver for years. Working with Carson made me change my mind. I am not longer driving the streets in my outback and found the perfect SUV for my family. We looked at many cars and Carson was always willing to answer questions and I got a great deal. Carson understood my needs and delivered on his promises.

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Google Jun 21, 2025

Carson really was really awesome and soo helpful with the whole experience. Sales guys can be so pushy but he really made everything a wonderful calm experience.

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Facebook Jun 21, 2025

Carson was extremely knowledgeable, helpful and kind. He made the car buying process easy and efficient. Highly recommend working with him!

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Google Jun 21, 2025

Amazing service and great selection. It was easy to work with Carson. I never felt pressured and he was very open to my questions. I have been a Subaru driver for years and made the switch all thanks to Carson.

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Google Jun 21, 2025

If you need anything or have any questions, I'd highly recommend Carson Gillette. He was very kind and professional. He showed me around and answered any questions I had. He's the best!

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Facebook Jun 21, 2025

I would just like to say that Carson Gillette was extremely nice and professional. He made me feel comfortable and was very helpful in showing me around. I'd highly recommend talking with him if you have any questions.

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Facebook Jun 21, 2025

mario,jeremy, travis, donovan, jordan and joe were all so fabulous and really got me the best deal possible and the highest value for my trade it would highly recommend going and visiting corwin ford !!!!

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Google Jun 21, 2025

Had a great experience at Corwin Ford and Christopher Winberg was extremely helpful at getting the deal done.


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